What’s included?

We build our themes to be extremely customizable in terms of functionality and visual appearance, so you can start building the website you want. However, we often receive requests for customizations which require changes to the code (PHP, CSS and JavaScript) to adapt the theme further.

With our advanced customization service, we’ll help you build a truly unique website that you’ll love. The possibilities are almost endless, so we’ll take the time to understand your needs and what you’re wanting to achieve. Once we’ve received your brief with the changes you want, we’ll then discuss which of the below options best suits you, and provide you with a timeframe for when the customizations will be completed.


We offer three options to meet your requirements and your budget:

A: In-theme Customization
  • Changes made directly in the theme (no support for theme updates)

  • Includes 1 hour of work

  • 1 revision

  • $90/hr for additional work

Get Started
C: Pro Customization
  • Child Theme

  • Extra quick turnaround

  • Includes 1 hour of work

  • 3 revisions

  • $90/hr for additional work

Get Started

This service is perfect if you:

  • Want a fully customized theme layout and appearance.
  • Would like advanced changes in the functionality of the theme.
  • Want us to build custom-coded widgets or settings for the theme.
  • Would like a 3rd-party plugin to integrate seamlessly with the theme.

This package isn’t for you if:

  • You need minor visual changes, or wish to hide an element or two.
  • You need some help with a 3rd-party theme or plugin (ie. not coded and sold by ProteusThemes).

* All prices exclude VAT and are subject to change without prior notice. The pricing is for ProteusThemes theme support only and does not include 3rd-party themes or plugins. We will provide you with a quote after discussing all the customization details with you through our support platform.

All orders can be paid via PayPal or wire transfer to our bank account.

Services up to 500 USD / 400 EUR must be paid fully in advance. For larger projects we are happy to discuss payment options that fit both parties.


Nope! All you need to do is ask – we’re happy to negotiate a discount on packages B and C of our Premium Theme Customization service.
A WordPress child theme is essentially a copy of the main theme that allows you to customize the appearance or functionality of your current theme without touching the original code. We’ve written about it on our blog.

This means you can update the original theme if a new version is released, and the customization changes will not be lost. If you edit the original theme files and update your theme when a newer version is released, you’ll lose any changes made. It’s important to keep your theme up-to-date so you don’t miss out on new features and compatibilities, which is why we use child themes to make customizations.
If you would like to make additional changes after one of our developers has completed the initial work, we’ll do this for free (provided it takes no more than 10% of the original time spent on customizing the theme).

Here are some examples:

  • You’d like the first paragraph of your blog page to have a larger font size than the rest of the post text. We initially agreed upon 20 px, however after seeing the initial changes you think size 24 px will work better. We’ll make this change in font size for you free of charge.
  • You’d like us to change some colors within the theme that cannot be changed in the theme customizer. Once we’ve completed those changes, you change your mind about the colors and would like something different. We’ll change the colors to your revised colors free of charge.
We firmly believe you’ll be completely satisfied with our customizations and service, so we ask that you trust in us with 100% up-front payment. For your (and our) security, we use PayPal for payments which allows complete transparency:

  • We can see when you have paid, and will be able to start the work.
  • You are protected by PayPal’s dispute service – in the extremely unlikely case that something goes wrong, you can open a dispute and claim your money back.

If for any reason you are unhappy with what we provide, please get in touch with us so we can resolve the issue for you.
Maybe they do, however as we are the authors and experts of the code in our products, we’re the most qualified team to customize them. Our knowledgeable and efficient developers will make changes for you that are on brief and timely (you may pay a lower hourly rate for a freelancer, but they may also take longer to provide the changes to you resulting in a higher fee). We make sure your customizations are implemented correctly from the beginning – talk to us first.
Yes, you can alternatively pay in EUR (we’ll convert a price from USD to EUR regarding daily exchange rate).

Your Purchases are Protected with PayPal.