What Does It Mean If a Theme Is Marked as Unsupported on ThemeForest?

Every theme we sell gets updates, whether ThemeForest marks it as supported or not. Updates fix bugs and keep the theme working with new versions of WordPress and of the plugins it supports.

On ThemeForest, an author can choose not to offer item support for a theme. If one of our themes is marked as unsupported there, this is what it means for you:

  • No how-to support. We can’t answer questions about how to set up or customize the theme. Use the theme’s documentation and our help articles instead.
  • Bugs still get fixed. If you find a bug, email us at [email protected] and we’ll fix it in an update.
  • No new features. We don’t add big new features to mature themes, because changes like that could break the sites that already use them.

For what our support covers, see our support rules.