If you see an error, a blank (white) page or the message “There has been a critical error on this website” when you install or activate the theme, your server is probably running a PHP version that is too old.

The current versions of our themes need PHP 8.2 or newer. Check your version in Tools > Site Health > Info > Server. If it’s lower, change it in your hosting control panel or ask your host to do it. Then install or activate the theme again.

What the error looks like

• When you upload the theme, WordPress stops with: “The PHP version on your server is …, however the uploaded theme requires 8.2.”
• In Appearance > Themes, WordPress says “This theme does not work with your version of PHP.” and doesn’t let you activate it.
• If the theme files were copied to the server with FTP or your host’s file manager, the site can stop with an error that mentions “Composer detected issues in your platform” and a PHP version “>= 8.2.0”.

If you still get an error on PHP 8.2 or newer, open a support ticket. A site report shows us the error details.