WoonderShop Help Center
We would highly recommend reading the theme documentation first
View theme documentationAccount & Billing
Content
- Duplicated content in custom WooCommerce tabs when using Page Builder
- How to fix broken responsive layout on pages using Page Builder
- After updating my website to WordPress 5.0 I cannot use Page Builder anymore. How can I get it back?
- How to use Woonder product shortcodes
- Font Awesome 5 causing problems
- 500 server error when importing content
- How to use WoonderShop custom icons
- How to use the Time Left shortcode
- How to customize product category descriptions in Woondershop
- How to use the Urgency Countdown shortcode
- How to edit the mega menu
- How to duplicate page layouts created in Page Builder
- My logo does not show after switching to HTTPS
- How to configure a Call to Action (CTA) button in the header of a theme
- Add image carousel in the WordPress theme
- How to add additional services and galleries to the menu?
- How to create Services sidebar menu
- How to disable comments in WordPress?
- Missing 'Make an Appointment' link in the menu
- Change or remove copyright text in footer
- Change Featured page widget text length
- How to change blog excerpt length
- How do I change image and text of the Featured Page widget?
Customizer
- How to use custom fonts in the WoonderShop WordPress theme
- How to edit the mega menu
- How to configure a Call to Action (CTA) button in the header of a theme
- What to do after child theme activation?
- How to add Google Analytics tracking code?
- Customizer Is Not Saving Changes or Live Preview Doesn't Work
Demo Import
Design and Style
- How to use custom fonts in the WoonderShop WordPress theme
- How to fix broken responsive layout on pages using Page Builder
- How to create a distraction-free checkout page
- RTL (Right-to-Left) language support in our themes
- How to customize your WordPress site with CSS
- When the phone number is a different color on iOS and iPadOS
- My logo does not show after switching to HTTPS
- Where can I find a free .psd & .sketch design file of a WordPress theme?
- Font Awesome icons disappear when I edit style.css
- How to add same product to cart twice instead of changing quantity in WooCommerce
- Problem with Google font's in IE11
- Blurry images in the WordPress theme
- Shortcodes Ultimate button styles broken on Organique
- How to change fonts in our theme
- How to change font color or size
- Recommended slider dimensions for our themes
- The default logo is displayed on iPhone or other Apple Retina devices
- Change Featured page widget text length
- Child themes - why and how to use them
- How to remove white space below the header and above the footer?
- Client / Partner / Certificate logos in different layout
- Titles Popping out of the Frames
FAQ
- After updating my website to WordPress 5.0 I cannot use Page Builder anymore. How can I get it back?
- Discontinued older themes
- How to open a new support request
- Where can I find a free .psd & .sketch design file of a WordPress theme?
- Stylesheet missing when installing the theme (installation error)
- Support rules
- Where Can I Find the Theme Purchase Code?
Installation
- How do I know if my license is still active or has expired?
- 500 server error when importing content
- Discontinued older themes
- Automatic theme updates are not working
- The downloadable theme-extras.zip file — what is inside and why you need it
- How to add autosuggest to the WordPress search widget
- Where can I find my theme license key?
- I have a problem activating a theme. What should I do?
- What to do after child theme activation?
- Deactivate or remove license key from the theme
- Stylesheet missing when installing the theme (installation error)
- How do I manually update the WordPress theme to the newer version?
- Where can I find the Revolution Slider installable zip in the theme?
- Error when activating the theme
- How to setup automatic theme updates
Support Rules
Translations
WordPress
- How to remove actions and filters added in the WoonderShop theme
- After updating my website to WordPress 5.0 I cannot use Page Builder anymore. How can I get it back?
- How to customize product category descriptions in Woondershop
- Automatic theme updates are not working
- How to add autosuggest to the WordPress search widget
- How to enable compression (as recommended by PageSpeed Insights) for WordPress sites on Apache
- How to leverage browser caching (as recommended by PageSpeed Insights) in WordPress
- My logo does not show after switching to HTTPS
- How to remove the License Expired (Support Renewal) nag notice in WP Admin
- How to quickly migrate a WordPress site
- What to do after child theme activation?
- Debug WordPress with WP_DEBUG
- Child themes - why and how to use them